When and how will I receive my test results?

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• How long will it take to get my results?

  You can expect to receive your result within the time frame you selected when booking your appointment online. You will receive a text and email with results after your specimen is collected.  The title of this email is:”Your Test Result is Ready”. ...

• If my flight is delayed, will it impact the validity of my test results?

  No, as long as your test results are uploaded or printed out and in hand prior to departure to Hawai‘i.

• Will any other pre-travel tests be accepted, such as an antibody or antigen test?

  No. Additionally, the state of Hawaiʻi will accept test results ONLY from TRUSTED TESTING AND TRAVEL PARTNERS. If you take a pre-travel test that is not accepted, you will need to quarantine in a hotel or motel room. If you are a returning Hawai‘i ...

• What should I do if I haven't received my test results within the specified time frame?

  If you have not received your results within the specified time frame, please submit a request and we will verify that everything has been processed and send you a copy of the results. 

• What if I have questions about my test results?

  For immediate treatment and care for any acute symptoms you may be experiencing, please contact your local primary care physician. For specific questions related to your SARS-CoV-2 test results, contact us at support@worksitelabs.com