What should I do if I haven't received my test results within the specified time frame?

What should I do if I haven't received my test results within the specified time frame?

If you have not received your results within the specified time frame, please submit a request and we will verify that everything has been processed and send you a copy of the results. 

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      While processing in the lab, samples may be loaded on to different plates, meaning that the timing of results may differ even if you submitted them in the same party. Please allow some additional time for results to be released to the rest of your ...
    • When and how will I receive my test results?

      It is very important that you provide accurate and complete information when registering, because this is what is used to contact you for your results. Results will be sent to the email you provide followed by a text notification to let you know that ...
    • How long will it take to get my results?

      You can expect to receive your result within the time frame you selected when booking your appointment online. You will receive a text and email with results after your specimen is collected.  The title of this email is:”Your Test Result is Ready”. ...
    • What if I received a positive results but have no symptoms?

      Up to 45% of people infected with SARS-CoV-2 can have no symptoms, or very subtle symptoms.  This test is highly sensitive for the presence of the SARS-CoV-2 virus, and the chances of receiving a “false positive” result - a result that is positive ...
    • What if I have questions about my test results?

      For immediate treatment and care for any acute symptoms you may be experiencing, please contact your local primary care physician. For specific questions related to your SARS-CoV-2 test results, contact us at support@worksitelabs.com