How will I know how to self-administer the test properly?

How will I know how to self-administer the test properly?

We have staff on site that will guide you through the process and will be able to answer any additional questions or concerns. For the safety of our staff, we do require individuals to administer their own test.


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    • When and how will I receive my test results?

      It is very important that you provide accurate and complete information when registering, because this is what is used to contact you for your results. Results will be sent to the email you provide followed by a text notification to let you know that ...
    • Will any other pre-travel tests be accepted, such as an antibody or antigen test?

      No. Additionally, the state of Hawaiʻi will accept test results ONLY from TRUSTED TESTING AND TRAVEL PARTNERS. If you take a pre-travel test that is not accepted, you will need to quarantine in a hotel or motel room. If you are a returning Hawai‘i ...
    • If my flight is delayed, will it impact the validity of my test results?

      No, as long as your test results are uploaded or printed out and in hand prior to departure to Hawai‘i.
    • What kind of test is being offered?

      We use NAAT RT-PCR tests for detection of SARS-CoV-2, the virus that causes COVID-19, for the purposes of meeting the requirements of the State of Hawaii’s Pre-Travel Testing Program and other international travel requirements. The test is a ...
    • How long will it take to get my results?

      You can expect to receive your result within the time frame you selected when booking your appointment online. You will receive a text and email with results after your specimen is collected.  The title of this email is:”Your Test Result is Ready”. ...