What should I do if I haven't received my test results within the specified time frame? March 30, 2022 19:09 Updated If you have not received your results within the specified time frame, please submit a request and we will verify that everything has been processed and send you a copy of the results. Related articles When and how will I receive my test results? What should I expect when I arrive for my test? What do I do if I can't find my appointment? Who do you use to process credit cards? How long does it take for my money to be refunded to my bank account?