What should I do if I haven't received my test results after 36 hours? January 01, 2021 08:59 Updated If you have not received your results within 36 hours, please submit a request and we will double-check that everything has been processed and send you a copy of the results. Related articles When and how will I receive my test results? When do I need to receive my COVID-19 test results from Worksite Labs to be exempt from the State of Hawaii self-quarantine? How far in advance should I get tested? What should I expect when I arrive for my test? What do I do if I can't find my appointment?